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Evans Coghill Homes celebrates 5 years with GuildQuality

Buying a Home, Floor plans, Homeownership, Riverwalk | By Evans Coghill Homes
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Every builder likes to think they know how their homeowners feel about their company. But five years ago, Evans Coghill Homes took the extraordinary step of joining GuildQuality so that we would truly know how our homeowners feel.

GuildQuality is a web-based, independent surveying services company for small to mid-sized homebuilders and remodelers. Homeowners are asked to give feedback on everything from the employees to the construction quality, budgeting to problem resolution. At Evans Coghill Homes, we survey all of our homeowners during construction and after move in, and their feedback appears on the GuildQuality website.

With GuildQuality’s unprecedented access to our homeowners’ unfiltered feedback, we have been able to see how we excelled and where we need to step things up. This feedback has been instrumental in helping us improve our customer service, as well as letting us know whether there are gaps in the home building process.

We love hearing feedback from our homeowners:

I have never worked with a builder that is so responsive. This is my third new home. They have gone far above and beyond.

“I have been very impressed with Evan Coghill Homes. They really have exceeded my expectations!”

“They are excellent. We are extremely pleased with our builder. They go above and beyond. We would strongly recommend them to any of our friends or family!”

“Great home in a great community. Thanks Evans Coghill Homes for building a beautiful home!”

These homeowner testimonials are all from recent homeowners at Riverwalk and Springfield. We also appreciate constructive criticism of our homes and processes because that’s how we can make Evans Coghill Homes even better.

So when you get your survey, tell us everything!

Read more about what our homeowners think here.

We were named Builder of the Year in 2016. Our homeowners have continued to give us positive reviews and survey results. Read more about what they have to say here.  Evans Coghill Homes builds new homes in RiverwalkSpringfield, Ft Mill, and Cheval.

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